WE PUT DATA
INTO ACTION

FROM DATABASE TO CAMPAIGN
AI meets data expertise – for marketing that works

What we do for you specifically

Capaneo combines data expertise, artificial intelligence and technology to create a powerful ecosystem for modern marketing.

Our services – from the database to successful campaigns – simply explained in 4 steps.

Available individually or automated in our AI solution “udo”.

Click through the slider on the right.

 

1
Data fusion & cleansing
We get your database in order, because this is the only way to make it usable for your growth. We merge data sources and bring your data up to date.
2
Data enrichment
Do you want to know more about your customers than just their purchase history? We enrich your data with the additional information you need from our unique data universe.
3
Analyses
We recognize relevant patterns in your data and give you answers to all your questions about your customers and untapped potential!
4
Campaigns
B2B and B2C campaigns across all channels – print, email, social, display. Use our unique data universe for your new customer acquisition!
AI agent udo
udo combines all four levels and is a database manager, data analyst and marketing manager in one. It bundles data from various sources, recognizes potential, creates personas and develops specific campaign ideas (target group, channel, content) – with automatic implementation via API if desired.
Revolution for marketing & sales

udo – AI agent solution with own marketing data

Why is udo unique as an AI agent?

  • udo offers you a combination of data consolidation, cleansing, analysis, selection & campaign.
  • It automatically pulls the relevant data from your systems via API, cleanses and connects your customer data in your own protected data cloud
    • with fresh potential data from the Capaneo data universe,
    • learned campaign knowledge,
    • Marketing Automation,
    • and artificial intelligence.
  • Only with the additional information about your customers can you gain a deeper understanding and identify sales opportunities, hidden target groups and untapped potential. Based on this, udo delivers precise, AI-supported recommendations for targeting and timing.
  • udo is GDPR-compliant and comes with 5 control agents so that you can rely on the results.

 

With the help of udo, we are expanding our existing customer relationships and at the same time being supported in acquiring new bookers. This is because udo combines a first-class marketing database with versatile automation options in modern sales and marketing. Our result with udo: more sales, more qualified leads and our customers’ travel dreams come true.
Dr. Georg Welbers, Managing Director Marketing and Sales
alltours flugreisen gmbh
Thanks to the partnership with Capaneo, VfB will be able to structure its data management much better and more efficiently in future. This is an important building block for further improving the quality of service at VfB. This further development should be noticeable for our fans and also make new offers possible.
Rouven Kasper, Vorstand Marketing und Vertrieb des VfB Stuttgart
Rouven Kasper, Chief Marketing and Sales Officer
VfB Stuttgart
With udo, we have not only gotten to know our customers better – we now understand them better. Thanks to data-based marketing, we communicate more individually, more relevantly and more efficiently. In this way, we create real proximity, address specific needs and offer tailor-made solutions. The result: significantly stronger customer loyalty and noticeably higher sales.
Edwin Teiber, Head of E-Commerce
La Biosthétique Paris
Raja uses udo from Capaneo to get to know and evaluate new customers better. With the help of udo, we address new customers at the right time via the appropriate sales channel and thus offer them an outstanding customer experience.
Peter Blumenschein, RAJAPACK
Peter Blumenschein, Head of Business Development
RAJAPACK Ltd.
We have been relying on Capaneo’s data expertise for decades – and for good reason. The precise data cleansing and merging massively increases the efficiency of our international marketing campaigns. Thanks to Capaneo, we have been able to minimize wastage and optimize personalized customer approaches. The collaboration is professional, reliable and characterized by innovative solutions that continue to inspire us. Capaneo is an indispensable partner for us when it comes to data quality!
Peter Jakobi, Senior Manager Customer Marketing
Viking Europe
With udo, we are significantly increasing our digital sales. We expect to generate up to an additional 2,000 leads per year. The route to the customer is shorter and faster, which is a convincing result of the cooperation with Capaneo.
Frank Bieletzki, bevo
Frank Bieletzki, Managing Director
bevo Vertriebs GmbH
We have been working continuously with Capaneo (formerly Schober) for over 15 years. For our automotive customers in particular, we implemented excellent campaigns to acquire B2B leads. Within the projects, Capaneo is not only a supplier of high-quality addresses, but also a flexible, committed and professional partner and consultant.
Christian Beitz, below
Christian Beitz, Partner and Key Account Manager
below GmbH
The sales-relevant “insights” from press releases supplied by Capaneo GmbH provide us with exactly the right content to address customers and interested parties about regional events in direct marketing. This gives them a much more vivid and transparent picture of the risks that need to be covered by ERGO’s insurance products.
Marcel Böhl, Head of Customer Strategy & Development
ERGO Direct AG
We regularly use Capaneo to determine our new customer potential and compare this with our customer data. Capaneo has proven to be a trustworthy and committed partner for us.
Thorben Schmitt, caprivi
Thorben Schmitt, Management Assistant
from Caprivi GmbH specialized personnel
Capaneo has been supporting us in lead generation for four years and is not only a data supplier, but also a comprehensive solution partner for us. The cooperation and advice is absolutely professional and sound. One notices the company’s decades of experience in this field.
Stefan Schulte, Planet Home Group
Dr. Stefan Schulte, Head of Marketing and Data Science
PlanetHome Group GmbH
We’ve been revolutionizing laundry drawers since 1993, and now we’re revolutionizing our marketing and all customer communications. With udo by Capaneo, bruno banani is ideally positioned to systematically develop data as an asset.
Jan Jassner, bruno banani
Jan Jassner, Managing Director
bruno banani GmbH
Contacts we gain through search engines are usually seen only once. We can turn customers from Capaneo e-mail campaigns into loyal existing customers. This is exactly in line with our positioning: one stop store for your workplace, innovative and data-driven marketing and great customer service.
Sandy Kirchhoff, Senior Manager Commercial Marketing Europe
Viking Office Depot Germany GmbH
udo offers both high-quality data and intelligent technology. In addition, udo works DSGVO compliant and respects our data sovereignty as a platform user.
Martina Timmer, Geschäftsführerin Gastronomie-Kaufhaus.de. Eine zufriedene udo Kundin
Martina Timmer, Managing Director
Gastronomy department store.com
DATA IS OUR DNA

The Capaneo data universe

Das Capaneo Datenuniversum mit seinen Milliarden an Daten aus den Bereichen B2B, B2C, Mobile Advertising IDs, Gebäudedaten usw.

Data is the
raw material of the 21st century

The unique Capaneo data universe (formerly Schober) not only helps you to acquire new customers. The extensive depth of features – enriched with your database – also helps you to improve your CRM analyses. The data universe offers countless possibilities – just contact us – also for information on international address potential.

 

Data is our DNA – both for campaigns and for data refinement in our AI agent solution udo.

For whom we work

An excerpt of satisfied customers

LOAD MORE
Knowledge
Geschäftsführer Frank Bieletzki
Cases Digital sales: water specialist bevo relies on udo Water specialist bevo makes the route to the customer faster and shorter
To the Case
Geoanalysen
Cases Geofencing for targeted new customer acquisition How does geofencing help to acquire new customers?
To the Case
udo verhilft zu glücklichen Urlaubern
Cases alltours: Efficient customer loyalty and increased sales with udo udo automates marketing processes for sustainable business success
to the Case
FAQ

Your questions – our answers

What is the AI agent “udo”?

udo 1.0

“udo” stands for “universal data orchestration” and is a next-generation platform that combines data value management with a customer data platform – and is now taking sales & marketing to the next level as an AI agent. Sounds complicated at first, but it’s not at all.

Ultimately udo automates the four most important processes for marketing and sales:
1) By merging and cleansing data, you have your data from different sources in one place without any overlaps – without the need for a complex IT migration project. Simply upload data to your private udo Data Cloud and you’re done. Sufficient standard fields are available to make it easy to upload your data to the platform. Individual requirements can be implemented quickly.
2) Thanks to the data universe integrated into udo, your data is automatically enriched with valuable additional information, which means you immediately know so much more about your customers than just their previous purchasing behavior.
3) This broad database enables udo to provide AI-driven sales and marketing analyses at the touch of a button.

4) Use udo to select your target groups for new customer campaigns across all channels and automate your communication with existing customers for even more sales.

udo does not replace your existing systems, but simply docks onto your existing landscape, so you avoid extensive and expensive migration projects. udo is ready for you to use immediately.

 

udo 2.0

udo 1.0 is now joined by an AI agent who interprets udo’s analyses for you, takes a closer look at your customers, suggests fresh potential and discusses your campaigns with you.

udo is the only AI agent with data. It not only accesses your own database and therefore knows your customers, products and untapped opportunities – it is the only AI agent with a complete universe of data in its belly, so that your new customer acquisition is also taken to a whole new level. If you wish, udo can create a weekly campaign plan with detailed implementation suggestions based on your personas.

Welcome to the marketing of tomorrow.

What makes Capaneo the best address dealer for B2B data?

With almost 80 years of experience in the address sector, Capaneo (formerly Schober Information Group) has always been the market leader in address broking, address sales and address maintenance. Our data consolidation from various sources combined with sophisticated maintenance processes ensure the highest data quality.

What advantages do I have when I order company addresses in the webshop?

You can browse to your heart’s content according to various criteria and easily compile your address lists. Simply click on the desired target group criteria, start counting and download addresses. As a free registered user, you can save your searches, call them up again later or transfer them to another country (DE, AT, CH) so that you do not have to enter the selection again. You can also view a preview of your selected addresses to check whether they meet your requirements.

What additional data can I get on B2B addresses?

With the help of a targeted industry or supplementary keyword search, you have the option of putting together precisely tailored target groups. Regional selection criteria, number of employees, turnover, date of foundation and contacts at first and second management level (depending on availability) help you to find the right addressees. Of course, communication data such as central telephone or fax numbers and e-mail addresses are also available.

Does Capaneo (formerly Schober Information Group) also supply international business addresses from countries outside the DACH region?

Thanks to our excellent partner network, we are able to provide you with company addresses worldwide. Benefit from our decades of experience in the address sector so that you always receive the top quality you need.

How can I order private addresses (B2C addresses) from Capaneo?

We have a data pool of 70 million private addresses. We have compiled the most important selection criteria for you on our “Private addresses” website so that you can easily put together your desired target group. Simply fill in the form and we will get back to you. For data protection reasons, we are not allowed to make the private addresses available to you directly. We have to ensure that
a) only businesses receive these addresses for marketing purposes and
b) we only send the addresses directly to a lettershop for printing and dispatch.
Thank you for your understanding.

What data management and data enrichment services does Capaneo offer?

Capaneo (formerly Schober Information Group) offers comprehensive services such as data consolidation and cleansing, enrichment of customer data with valuable additional features and AI-driven sales and marketing analyses. These services can be purchased on a modular basis, but are also automatically bundled in the “udo” platform.

Capaneo also offers interfaces (API) to automatically check and correct your data in real time. Connect your systems to our data know-how! Fully automated cleansing, confirmation and enrichment via interface!

How does Capaneo support the digitalization of sales and marketing?

Capaneo supports its customers in the digitalization of sales and marketing by providing a comprehensive database and the “udo” platform. This combination enables personalized multi-channel marketing strategies and efficient automated customer contact.

What data sources does Capaneo use to enrich customer data?

Capaneo (formerly Schober Information Group) combines data from various sources and draws on an extensive data universe comprising 4.6 million company addresses with 5.5 million decision-makers at the first and second management levels as well as 70 million private addresses from Germany, each with over 300 additional characteristics.

What is data analytics?

Data analytics is the systematic evaluation of data in order to identify patterns, make informed decisions and optimize processes – in real time and automatically.

The typical analysis process includes:

  • Data entry & preparation: Entering, cleansing and structuring the data.
  • Exploration & enrichment: Statistical analysis and supplementation with external data for deeper insights.
  • Analysis & forecasting: use of machine learning and AI to identify potential.
  • Reports & visualizations: Results are prepared in dashboards and used for decision-making.

A distinction is made between four types of analysis:

  • Descriptive analytics: What happened?
  • Diagnostic Analytics: Why did it happen?
  • Predictive analytics: what will happen?
  • Prescriptive analytics: what should we do?

Modern data analytics solutions such as udo rely on automation to work quickly, efficiently and scalably – from the database to the recommendation for action.

What does data aggregation or data fusion mean?

Data aggregation or data fusion refers to the merging and consolidation of data – often from multiple sources – into uniform data sets, 360-degree views or clear key figures. In addition to the objective of neatly merging redundant data from several data silos so that the organization works on a uniform database, it is often also useful to aggregate key figures, for example to analyse customer behaviour, target group structure or sales potential.

Typical forms of aggregation in this context are:

  • Total: e.g. total sales per customer segment
  • Average: e.g. average order value per customer
  • Maximum / minimum: e.g. highest interaction rate or lowest purchase frequency
  • Number: e.g. number of customers with certain characteristics or in a region

 

These key figures help to make customer data tangible and derive targeted measures – for example for segmentation, campaign management or lead prioritization.

With solutions such as udo from Capaneo, data aggregation is automated, visualized and directly usable – for clear insights and well-founded sales and marketing decisions.

How does data cleansing work?

What is data cleansing?
Data cleansing is the process of identifying and correcting incorrect, duplicate or incomplete data. The aim is to create a reliable database that serves as the basis for analyses, customer communication and data-driven decisions.

Why is data cleansing important?
Poor data quality costs companies hard cash – through wastage, incorrect analyses and inefficient campaigns. Cleansing creates consistent, structured and accurate data – the prerequisite for precise targeting, valid insights and the successful use of AI.

 

What does the data cleansing process at Capaneo involve?

  • Duplicate detection and merging: e.g. in the case of multiple customer entries from different sources.
  • Removal of irrelevant or outdated entries: e.g. customers who are no longer active.
  • Dealing with incomplete data: for example through intelligent supplementation or labeling.
  • Detection of outliers and inconsistencies: for better model quality and reliable statements.
  • Standardization and structural correction: e.g. standardization of spellings, formats or address fields.
  • Validation: Checking for correctness, consistency and plausibility – with documented rules and reference data.

 

How do you benefit?
Capaneo offers data cleansing as an individual service, via API for integration into your systems or fully automated in the udo platform. This allows clean, ready-to-use data to be flexibly and scalably integrated into your processes – for greater efficiency, better customer insights and higher conversion rates.

Contact

Would you like to know more? We look forward to your inquiry.

Simply fill in the form with your details and your request. We will get back to you as soon as possible. Alternatively, you can also make an appointment directly via Calendly.

MAKE A CALENDLY APPOINTMENT
salutation
* mandatory fields
* mandatory fields
Thank you very much! Just one more step … So that we can process your request as quickly as possible, please confirm your request now in your e-mail inbox. Please also check your spam folder.
ALWAYS UP TO DATE

Subscribe to our newsletter.

Discover a world full of knowledge and opportunities!
To take your business to a new level, you will receive in our newsletter

  • up-to-the-minute insights
  • groundbreaking trends
  • exclusive content and
  • access to valuable discount promotions

 

Register now and experience how data and digitalization go hand in hand for your success.

udo customer data platform